My car broke down in Pensacola, FL while I was on my way back to Hampton, VA. I called roadside assistance and was towed to an auto repair shop. They told me that I needed a master and slave cylinder for my clutch for a Pontiac Transam. I was told it would take 7 hours of labor. I was skeptical, but I went ahead and had them perform the repairs, because I had to get back to work and did not want to risk getting in trouble. Plus, I figured if I charged the amount, I could dispute later. Well, later I did dispute. I tried the Florida State Attorney General, they could not help me, so I tried the BBB. They told me that they could not arbitrate because the auto repair was not a member. So I am looking for a consumer advocacy group that will arbitrate my case. I am so disappointed in the system. I thought for sure that the Attorney General or BBB would help me.